Refund policy
At Marlo Fashions, we take pride in providing high-quality custom-made apparel. Due to the personalized nature of our products, we do not accept returns or exchanges. All sales are final.
Sizing Issues or Manufacturing Defects If you receive an item with a sizing issue or manufacturing defect, please contact us at customersupport@marlofashions.com within 7 days of receiving your item. To assist us in resolving the issue promptly, please include your order number, a brief description of the problem, and a photo clearly showing the defect or sizing issue.
Case Review and Resolution We carefully review each case individually to determine the appropriate resolution. Depending on the nature of the issue, we may issue a full or partial refund. Our goal is to ensure that our customers receive quality apparel, and if something is not up to standard, we will make it right.
Commitment to Quality Our mission is to ensure our customers can have quality apparel that meets their expectations. If there’s ever a problem, we are here to address it and find a solution.
Thank you for choosing Marlo Fashions. Your satisfaction is our priority.